Privacy Policy

www.canadasoilsands.ca is owned and operated by the Canadian Association of Petroleum Producers (CAPP). CAPP is committed to protecting your privacy. The following are the relevant disclaimers, terms and conditions for use of the CAPP website and by accessing our website you consent to the data collection and use practices described herein. 

Collection, use and disclosure of personal information

CAPP does not collect any personal information about visitors to this website other than that which is specifically and knowingly provided by you. That personal information will not be transferred to any third party unless otherwise stated at the time of collection. CAPP would use any personal information which is specifically and knowingly provided by you to respond to queries or requests submitted by you. Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our website users or other individuals.

Collection, use and disclosure of non-personal information

CAPP does collect and maintain statistics relating to the number of visits to the site, dates and pages visited, referring website addresses, types of browsers used and domain name or Internet protocol address of the originator. This information is kept strictly confidential by CAPP and is used for internal purposes only. 

Collection, use and disclosure of non-personal information provided on the feedback form

We are interested in your views and we value feedback from visitors to our website. We, therefore, have set up a feedback form. You may choose to enter information via the voluntary feedback form and we will collect the personal information that you disclose. We require your contact information in the event we need to contact you in response to your accompanying request or comment.

Such information will be used in accordance with this privacy policy. However, we may, with your consent, choose to publish the information you enter, including your name, your question and/or your thoughts. CAPP may use some or all of your comments on this website and in other CAPP publications. 

Internet mail

Please feel free to use the email addresses provided on this website. Please be aware, however, that the Internet is not a fully secure medium and any communication may be lost, intercepted or altered. CAPP is not liable for any damages related to communications to or from this website. 

Mobile applications

CAPP does not collect any personal information about visitors to its mobile applications other than that which is specifically and knowingly provided by you. That personal information will not be transferred to any third party unless otherwise stated at the time of collection. CAPP does capture device MAC address and session token for device registration for push notifications. CAPP does collect and maintain statistics relating to active sessions, session length, location, search terms, page loads, image views and sharing events. This information is kept strictly confidential by CAPP and is used for internal purposes only.